{"id":1926,"date":"2026-05-26T13:24:04","date_gmt":"2026-05-26T13:24:04","guid":{"rendered":"https:\/\/thisismuri.com\/?page_id=1926"},"modified":"2026-05-26T15:02:07","modified_gmt":"2026-05-26T15:02:07","slug":"termos-e-condicoes","status":"publish","type":"page","link":"https:\/\/thisismuri.com\/en\/termos-e-condicoes\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1926\" class=\"elementor elementor-1926\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0b690a9 e-flex e-con-boxed e-con e-parent\" data-id=\"0b690a9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4813999 elementor-widget elementor-widget-heading\" data-id=\"4813999\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Terms and Conditions of Sale<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ec8f996 elementor-widget elementor-widget-heading\" data-id=\"ec8f996\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">1. Website Ownership<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2f5acb5 elementor-widget elementor-widget-text-editor\" data-id=\"2f5acb5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"217\" data-end=\"404\">This website, available at <a href=\"https:\/\/thisismuri.com\/en\/\"><strong>www.thisismuri.com<\/strong><\/a>It is owned and operated by the company that owns the brand. <b data-path-to-node=\"6\" data-index-in-node=\"140\">MURI<\/b>:<\/p><ul><li><p data-path-to-node=\"7,0,0\"><b data-path-to-node=\"7,0,0\" data-index-in-node=\"0\">Tax Name \/ Company Name:<\/b> Din\u00e2micas Pac\u00edficas, Lda.<\/p><\/li><li><p data-path-to-node=\"7,1,0\"><b data-path-to-node=\"7,1,0\" data-index-in-node=\"0\">Taxpayer Identification Number (CPF):<\/b> 516396161<\/p><\/li><li><p data-path-to-node=\"7,2,0\"><b data-path-to-node=\"7,2,0\" data-index-in-node=\"0\">Registered Office \/ Physical Address:<\/b> <a href=\"https:\/\/maps.app.goo.gl\/eTEp7koecAGX3U5W7\">Rua Joaquim Ribeiro Ferreira, N\u00ba 14 &#8211; 1\u00ba Andar Cx. 1\/2, 4815-013 Vizela, Portugal<\/a><\/p><\/li><li><p data-path-to-node=\"7,3,0\"><b data-path-to-node=\"7,3,0\" data-index-in-node=\"0\">Telephone:<\/b> <a href=\"https:\/\/thisismuri.com\/en\/+351934173978\/\">+351 934 173 978<\/a> <i data-path-to-node=\"7,3,0\" data-index-in-node=\"55\"><span style=\"font-size: 10px;\">(Custo de chamada para a rede fixa\/m\u00f3vel nacional, consoante o tarif\u00e1rio do utilizador)<\/span><\/i><\/p><\/li><li><p data-path-to-node=\"7,4,0\"><b data-path-to-node=\"7,4,0\" data-index-in-node=\"0\">E-mail:<\/b><a href=\"mailto:marketing@thisismuri.com\"> marketing@thisismuri.com<\/a><\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2201e58 elementor-widget elementor-widget-heading\" data-id=\"2201e58\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">2. Scope and Object<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4414561 elementor-widget elementor-widget-text-editor\" data-id=\"4414561\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>These Terms and Conditions govern access to, browsing of, and purchase of products or contracting of services through the Website. Use of the Website and validation of any request implies full and unrestricted acceptance of these conditions by the User\/Client.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6e84824 elementor-widget elementor-widget-heading\" data-id=\"6e84824\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">3. Terms and Conditions for Product Delivery and Service Provision<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-485c0fb elementor-widget elementor-widget-text-editor\" data-id=\"485c0fb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-path-to-node=\"11\">MURI offers its products and services to clients in mainland Portugal, the islands (Madeira and Azores), and international destinations.<\/p><ul data-path-to-node=\"12\"><li><p data-path-to-node=\"12,0,0\"><b data-path-to-node=\"12,0,0\" data-index-in-node=\"0\">Provision of Creative and Digital Services:<\/b> The timelines for execution, proposal submission, review phases, and final delivery of digital or consulting projects are agreed upon individually with the Client through an attached Commercial Proposal or Service Agreement. Unless otherwise stipulated, digital services are considered delivered upon submission of the final files or granting of access via electronic means.<\/p><\/li><li><p data-path-to-node=\"12,1,0\"><b data-path-to-node=\"12,1,0\" data-index-in-node=\"0\">Produtos F\u00edsicos (se aplic\u00e1vel):<\/b> Os produtos comprados no Website s\u00e3o expedidos atrav\u00e9s de transportadora. O prazo de entrega estimado \u00e9 apresentado no momento da compra, variando tipicamente entre <b data-path-to-node=\"12,1,0\" data-index-in-node=\"198\">2 to 5 business days<\/b> for Portugal, <b data-path-to-node=\"12,1,0\" data-index-in-node=\"242\">5 to 10 business days<\/b> for the islands, shipping is subject to availability, and for international destinations, please inquire. MURI is not responsible for delays resulting from customs or operational failures of the carriers.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-33a473c elementor-widget elementor-widget-heading\" data-id=\"33a473c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">4. Right of Free Resolution (Art. 10 of Decree-Law 24\/2014)<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-34438f6 elementor-widget elementor-widget-text-editor\" data-id=\"34438f6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-path-to-node=\"14\">If the Customer acts as an end consumer, they have the right to cancel the contract without incurring any costs (other than return costs, if applicable) and without having to state a reason, within <b data-path-to-node=\"14\" data-index-in-node=\"219\">14 dias seguidos<\/b>.<\/p><ul data-path-to-node=\"15\"><li><p data-path-to-node=\"15,0,0\"><b data-path-to-node=\"15,0,0\" data-index-in-node=\"0\">Deadline Countdown:<\/b> The deadline expires 14 days after the day on which the Customer (or a third party designated by them) acquires physical possession of the goods; or, in the case of the provision of services, 14 days after the signing of the contract.<\/p><\/li><li><p data-path-to-node=\"15,1,0\"><b data-path-to-node=\"15,1,0\" data-index-in-node=\"0\">How to Practice:<\/b> To exercise this right, the Customer must notify Din\u00e2micas Pac\u00edficas, Lda. of their decision by means of an unequivocal statement sent by email or registered letter to the contacts indicated in Item 1. You can use the model withdrawal form attached to Decree-Law No. 24\/2014.<\/p><\/li><li><p data-path-to-node=\"15,2,0\"><b data-path-to-node=\"15,2,0\" data-index-in-node=\"0\">Exceptions (Art. 17 of Decree-Law 24\/2014):<\/b> The right to free resolution <b data-path-to-node=\"15,2,0\" data-index-in-node=\"66\">not applicable<\/b> to:<\/p><ol start=\"1\" data-path-to-node=\"15,2,1\"><li><p data-path-to-node=\"15,2,1,0,0\">Provision of services for which the digital content or projects have already been fully executed with the prior and express consent of the Client;<\/p><\/li><li><p data-path-to-node=\"15,2,1,1,0\">Supply of goods manufactured according to Customer specifications or clearly personalized.<\/p><\/li><\/ol><\/li><li><p data-path-to-node=\"15,3,0\"><b data-path-to-node=\"15,3,0\" data-index-in-node=\"0\">Effects of the Resolution:<\/b> In the event of contract termination, MURI will reimburse all payments received, including delivery costs (except for additional costs resulting from choosing a more expensive shipping method than usual), within a maximum of 14 days from the date it is informed of the decision. The reimbursement will be made using the same payment method used in the initial transaction.<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bd6adef elementor-widget elementor-widget-heading\" data-id=\"bd6adef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">5. Electronic Complaints Book<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-30431ef elementor-widget elementor-widget-text-editor\" data-id=\"30431ef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-path-to-node=\"17\">Em cumprimento do Decreto-Lei n.\u00ba 74\/2017, a Din\u00e2micas Pac\u00edficas, Lda. encontra-se devidamente registada na Plataforma do Livro de Reclama\u00e7\u00f5es Eletr\u00f3nico. Caso pretenda apresentar uma reclama\u00e7\u00e3o formal relativamente aos nossos servi\u00e7os ou produtos, poder\u00e1 faz\u00ea-lo diretamente acedendo \u00e0 plataforma oficial em: <b data-path-to-node=\"17\" data-index-in-node=\"313\">www.livroreclamacoes.pt<\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-911bae8 elementor-widget elementor-widget-heading\" data-id=\"911bae8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">6. Alternative Dispute Resolution for Consumer Disputes (ADR)<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8d89c4d elementor-widget elementor-widget-text-editor\" data-id=\"8d89c4d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-path-to-node=\"19\">In the event of a consumer dispute, and in accordance with Law No. 144\/2015, the consumer may resort to an Alternative Dispute Resolution (ADR) entity.<\/p><p data-path-to-node=\"21\">Given the location of the company's headquarters, the competent arbitration entity is the <b data-path-to-node=\"21\" data-index-in-node=\"84\">TRIAVE &#8211; Centro de Arbitragem de Conflitos de Consumo do Vale do Ave \/ Tribunal Arbitral<\/b>:<\/p><ul data-path-to-node=\"22\"><li><p data-path-to-node=\"22,0,0\"><b data-path-to-node=\"22,0,0\" data-index-in-node=\"0\">Address:<\/b> Rua Capit\u00e3o Alfredo Guimar\u00e3es, n.\u00ba 1, 4800-019 Guimar\u00e3es<\/p><\/li><li><p data-path-to-node=\"22,1,0\"><b data-path-to-node=\"22,1,0\" data-index-in-node=\"0\">Website:<\/b> <a href=\"http:\/\/www.triave.pt\">www.triave.pt<\/a><\/p><\/li><li><p data-path-to-node=\"22,2,0\"><b data-path-to-node=\"22,2,0\" data-index-in-node=\"0\">E-mail:<\/b> <a href=\"mailto:triave@triave.pt\">triave@triave.pt<\/a><\/p><\/li><\/ul><p data-path-to-node=\"23\">For disputes arising from online purchases or contracts, you can also use the European Online Dispute Resolution Platform (ODR Platform), available at: (https:\/\/ec.europa.eu\/consumers\/odr\/).<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b42ec40 elementor-widget elementor-widget-heading\" data-id=\"b42ec40\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">7. Protection of Personal Data and Privacy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b396e00 elementor-widget elementor-widget-text-editor\" data-id=\"b396e00\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-path-to-node=\"25\">Din\u00e2micas Pac\u00edficas, Lda. guarantees the complete confidentiality and security of personal data provided by Users, processing it in strict accordance with the General Data Protection Regulation (GDPR) \u2014 Regulation (EU) 2016\/679 \u2014 and other national data protection legislation.<\/p><p data-path-to-node=\"26\">The data collected (such as name, email, and phone number in contact or billing forms) is intended exclusively for managing the business relationship, providing contracted services, and fulfilling legal billing obligations. The User retains the right to access, rectify, limit, or delete their data at any time, simply by sending a written request to the company's contact email. For more details, please consult our [link to privacy policy\/terms of service]. <b data-path-to-node=\"26\" data-index-in-node=\"466\">Privacy Policy<\/b>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ab63224 elementor-widget elementor-widget-heading\" data-id=\"ab63224\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">8. Applicable Law<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7c103d0 elementor-widget elementor-widget-text-editor\" data-id=\"7c103d0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-path-to-node=\"28\">Any disputes arising from the interpretation, application or breach of these Terms and Conditions shall be governed and resolved in accordance with Portuguese law.<\/p><p data-path-to-node=\"30\"><i data-path-to-node=\"30\" data-index-in-node=\"0\">Last modified: May 26, 2026.<\/i><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Termos e Condi\u00e7\u00f5es e Venda 1. Titularidade do Website O presente Website, dispon\u00edvel em www.thisismuri.com, \u00e9 propriedade e \u00e9 operado pela empresa titular da marca MURI: Nome Fiscal \/ Denomina\u00e7\u00e3o Social: Din\u00e2micas Pac\u00edficas, Lda. N\u00famero de Identifica\u00e7\u00e3o de Pessoa Coletiva (NIF): 516396161 Sede Social \/ Endere\u00e7o F\u00edsico: Rua Joaquim Ribeiro Ferreira, N\u00ba 14 &#8211; 1\u00ba [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-1926","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/thisismuri.com\/en\/wp-json\/wp\/v2\/pages\/1926","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/thisismuri.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/thisismuri.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/thisismuri.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/thisismuri.com\/en\/wp-json\/wp\/v2\/comments?post=1926"}],"version-history":[{"count":18,"href":"https:\/\/thisismuri.com\/en\/wp-json\/wp\/v2\/pages\/1926\/revisions"}],"predecessor-version":[{"id":1948,"href":"https:\/\/thisismuri.com\/en\/wp-json\/wp\/v2\/pages\/1926\/revisions\/1948"}],"wp:attachment":[{"href":"https:\/\/thisismuri.com\/en\/wp-json\/wp\/v2\/media?parent=1926"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}